Documentation
Conversations

You interact with AI characters by having conversations with them. Messages get sent and received within conversations.

There are 2 types of conversations on ProteusAI: internal and external.

Internal Conversations

These are conversations initiated from within the ProteusAI app. They are primarily designed to test the quality of responses from an AI character.

If you are unsatisfied with the quality of responses you are getting from an AI character, you can always retrain it by updating the instruction and/or knowledge base you provide to it.

If you are satisfied with the quality of responses you are getting from an AI character, you can build various integrations that bring it to your users/customers.

External conversations

Conversations initiated from within integrations (e.g. chat widget, Slack integration, etc.) are external conversations. These are typically conversations involving your users/customers.

External conversations are not free. Each external conversation costs a maximum of €0.07 and a minimum of €0.03. Visit the pricing page for more details.


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